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 Help
   
 
 

Consolidated Help For All U.S. Computer Corporation Websites

 

For Help With Order Status, Orders, Refunds, General Information, Order Tracking & Product Support

If your credit card or walk in store receipt says U.S. Computer Corporation go here, otherwise

Select the WebSite/Store Below Where Purchase Was Made Or For Which You Have A Question, Then Select The Appropriate Help Link

 

  • Products Purchased From /

    • A. Deal of the Day - For help visit the software manufacturers website

    • B. Physical Products Shipped To You - Physical products on / are managed for us by Amazon.Com. Find your Amazon invoice at Amazon and follow directions for support, or check support at Amazon.Com

    • C. Downloaded Retail Software - Retail software downloads are managed for us by DigitalRiver.com.  Login to your account at http://www.digitalriver.com and follow the online instructions to look up orders.  For support, visit the manufacturer's website.

    • D. Downloaded Shareware: Please visit the shareware authors website, or review your old email for login instructions regarding past software purchases.

    • E. Product support is with the product manufacturer.

     

  • 1.Products At: MyRamStore.Com
     

    • If your invoice said Amazon.com please login at Amazon.Com and check for help with invoices. 

    • MyramStore.Com Free E-Mail Problems including spam

    • All Product support is with the product manufacturer.
       

  • 2. Software Or Other Products At:  MyProgramStore.Com
     

    • Shipped Products of all types where the receipt says Amazon.com.

  • 3. uscx.net or Other U.S. Computer Corporation Websites Where You Purchased Shareware

    Shareware & Shareware Downloads

    • A. Deal of the Day - For help visit the software manufacturers website

    • B. Physical Products Shipped To You - Physical products on / are managed for us by Amazon.Com. Find your Amazon invoice at Amazon and follow directions for support, or check support at Amazon.Com

    • C. Downloaded Retail Software - Retail downloads are managed for us by DigitalRiver.com.  Login to your account at http://www.digitalriver.com and follow the online instructions to look up orders.  For support, visit the manufacturer's website.

    • D. Downloaded Shareware: Please visit the shareware authors website, or review your old email for login instructions regarding past software purchases.

    • E. Product support is with the product manufacturer.
       

    • Installing your shareware: Upon purchase you will receive a screen or email containing a registration code. You should also receive a link to download the software. If no download link is received, go to the manufacturers site and download the trial copy. Click the help menu in the software after you install it. Click regester in the help menu and insert your registration code.
       

    • Shareware: Additional help or payment questions
       

    • If your credit card receipt or email receipt says
      *DR Software Manufacturers Name or it says RegNow, click the link in your email receipt or click here for support or payment info
       

    • If your credit card receipt says
      *RegSoft, Click the link in your email receipt for payment info or
      click here for Q & A & contact info
       

    • Shareware Product Support: Click here and find your product, then click the product manufacturers link for help, and support or use the information provided in your email receipt when you purchased the shareware license.
       

    • Commercial Software Product Support: Click here and find your product manufacturer, then click the product manufacturers link for help, and support or use the information provided in your email receipt when you purchased the shareware license.


     

  • 4. All Products From  nyprogramstore.com

    Fullment for this store is via Amazon.com. Login at your amazon account for invoice and purchase records

    Product support is with the product manufacturer.

     

     

  • 6. U.S. Computer Web Services  
    U.S. Computer Corporation Internet Services - Hosting - Domain Registration - E-Commerce Packages  
     

     

  • 7. USCLargo.Com
    U.S. Computer Corporation Internet Services - Hosting - Domain Registration - E-Commerce Packages  
     

    Free usclargo.com websites

    Send email to, include your name, your site name, a complete description of the problem, an email address and telephone number where you can be contacted. Write to:

    Or visit

    Free usclargo.com email accounts

    Visit our

  • 8. USComputer.Net, USCX.net  & U.S. Computer Corporation
     

     

  • B. Drivers, Manufacturers, Store Policies, General Support

     

  • C. More Help

  • D. Common questions we receive with their answers appear below.
     
    • Select Question Type

    Order Status   Back Orders   Receipts   Returns   Support   Advertising Banners    Affiliate

    • 1. How do I know if you shipped my order?

    A.  We normally send you email with package tracking information  within 24 hours of our shipment. Check your online order status report above.

     

    • 2. How can I check on the status of my order if it has not been shipped yet?

    A. Log onto help.htm (this page) and follow the instructions at the top of the page.

     

    • 3. How can I track my order while it is being shipped?

    A. Click the link for the store you made your purchase at (above). Go to that store and click help or order status.

    • 4. I lost my receipt, can you send me another one?

    A. Use the links above, log onto the store where you made your purchase. Click you support and follow the instructions.

    • 5. Do you mail a receipt for each online order?

    A. No. A packing list may be included in your shipment but your original receipt is the final page of your order and or a confirmation email which should be printed and saved for warranty purposes.

    • 6. I lost my order number.

    A. Look on your order confirmation email or your online receipt (3 above) for your order number. Normally you will only need your email address and the password you chose when you ordered

    • 7. I have a million questions about my product, do you provide user support?

    A. The manufacturer of the product is far better qualified than we are to answer questions about their own products. To review other options click the link above to the store where you made your purchase and then click support. If you need additional help, click  internet.htm for general support information and or link to the support section of the manufacturer's web site at manufacturers.htm (includes manufacturer phone numbers). We also offer quick and free links to drivers at drivers.htm.

    • 8. My product was back ordered.

    (a) How long will I have to wait?

    A. Unless we told you otherwise up to 7-14 days and rare cases or where a pre ordered new release product, possibly longer. Check your current order status using the links above. To write to us about a backorder, go to the store where you made your purchase or use the specific store links above, and follow the online instructions.

    (b) Can I cancel my backorder?

    A. Yes but you must do it before the order is shipped. Log on to the specific store where you ordered your product using the links above. Click help and follow that store's instructions.

    • 9. I want to return one or more products, what should I do?

    A. Log on to the specific store where you ordered your product using the links above. Click help and follow that store's instructions.

    • 10.  Q. I have a U.S. Computer Corporation Gift Certificate. What can I spend it on?

    A. We no longer issue gift certificates but do honor previously sold gift certificates. Please call us at 208-439-1500 with the page url and the product you want.

    • 11. Q. Can my company advertise on your web site?

    A. Yes. 468x60 banner & other ad pricing

     

    .

    Contact U.S. Computer Corporation about other matters

 

 RegNow Shareware Only

The following questions and answers apply to shareware in which the receipt says RegNow (Not RegSoft) or says *DR Software Company Name

Q: You are having ordering difficulties, who should you contact?

A: Please email orders@regnow.com with a brief description of the situation or  phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line). If you have an order number then please include it in your correspondence.

Q: You are having difficulties using the download link.

A: Please email orders@regnow.com listing your order number and a brief description of the situation or phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line).

Q: You have not received the product ordered.

A: Please email orders@regnow.com listing your order number noting you have not received the product or phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line).

Q: You are requesting technical assistance.

A: Please email the software vendor using the vendor's support email address. You should include in the email, the order number and a description of the problem.

Q: You would like to request a refund.

A: Please email the software vendor using their support email address. You should include in the email, the order number and the reason that they are requesting a refund.

 

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